Your public library has evolved. No longer just a place where books are stored and borrowed, libraries provide an open gateway to a universe of information, media and the arts. Libraries are vibrant hubs for connected communities. They offer events, programs, meeting spaces, technology resources, and a host of other services for the public.
Posts in User Research
In order to create an effective user-centered experience, we create personas for key audience groups. Although a persona is a fictitious representative and may not be exactly like your real end users, the process of creating a persona helps to build empathy for the real people that are going to use the final product.