• Wireframing: The Intersection of Design & Content Strategy

    Erin Holloway

    Wireframing is an integral part of our process. Our UXAs (User Experience Architects) use wireframing as a way to convey content hierarchy, content groupings and general structure. As a visual tool it helps our clients to see the weight and relationships of their content in an easy to digest format that content maps just don’t deliver. That’s why wireframing is a staple in our UX toolbox.

  • Better Timelines: Using Monte Carlo Analyses for Digital Projects

    Andy Walters

    "When will it be done?" As a digital project manager, I hear this all the time. While it's a perfectly reasonable question, the problem is I don't have a crystal ball, and I also want to set expectations properly. By using a Monte Carlo analysis to project a timeline, I can spark an important dialogue about resourcing and risk, as opposed to the one-way conversation that often occurs with a flat timeline.

    Filed under:
     ProcessSite Launch
  • 3 Essential Tools for Remote Team Collaboration

    Ken Woodworth

    Gone are the days when email was the best way to communicate and share files. Teams need tools that support collaboration, even more so now with the rise of remote workers. I’ve worked remotely for more than 10 years. As a Partner and VP of User Experience, having tools that let me effortlessly collaborate with my team is vital. Whether you’re in the same office or working from the other side of the country, the digital tools you use—and the way they work together—can take the headache out of collaborating.

    Filed under:
     DesignProcess
  • How to Build Adaptive Teams with Retrospectives

    Andy Walters

    If your team isn’t doing retrospectives regularly, here’s what happens: at the end of the project, you gather your team to select, debate, and document the hard-won lessons you learned throughout the course of the work. Fantastic! Insights are mined and polished, and everyone leaves the meeting feeling cathartic. But what happens next? Before you begin your next project, are you likely to pore over the lessons? Frame and hang them above your cubicles? If your team is like mine, probably not — we’re busy.

    Filed under:
     Process
  • Planning for Effective Image Use

    Roxy Koranda

    Images play an important role in communicating with your audience. When used effectively, they can work toward achieving your organizational goals. For this reason, it’s important to understand your available resources and create a strategic plan for imagery on your website. Here are some questions you can ask to make sure your images will be employed effectively.

  • Finish Strong

    Lucy Bradshaw

    Imagine running a 400 meter dash. If you are in first place for the first 350 meters and then fall down, you will not win the race. Running a race and managing a project are not that different!

    I’ve been managing projects for over 10 years at various types of companies and I’ve learned a lot through my experience and missteps. I’d like to share some of the pitfalls I’ve run into and how to avoid them.

    Filed under:
     Process

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